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Thank you for your submission. Our team is dedicated to promptly addressing your concerns, answering your questions, and fulfilling your requests. Customers can expect a processing time of two (2) business days for information to be entered into our system and reviewed by the relevant staff member(s). Response times and scheduled work timeframes vary. Please expect a minimum of five (5) business days before a Staff update is added to your file. Should you have questions or require additional information, please don't hesitate to contact a Customer Representative at 905-468-3266 or reach out via email at info@notl.com.