Thank you for using the Town of Niagara-on-the-Lake’s Online Service Request Tracking System.

Tracking/Service Request Number:
Email Address:


Enter your tracking number or service request number along with your email address and click on the submit button to search.

Please allow 2 business days for your information to be processed. If your submission is not found, contact the Town's Customer Service at 905-468-3266 or via email at